I came in from up North for a funeral. I needed an oil change prior to my return back home. Susie was wonderful! As soon as I came in, she was very catering to my needs. The West Ashley store was all booked up on Friday and Saturday. This location was only 5 minutes away from where I was staying. I didn't realize I needed an appointment, because where I live you can make an appointment or come in and wait for your vehicle. Before getting into SC I made an appointment at the Mt. Pleasant store for Saturday afternoon, as this was the only Chevrolet Dealership in Charleston. I wanted to drop my car off on Friday, being I would be gone all day on Saturday with family attending funeral services. Susie was able to get my car in on Friday so I didn't have the hassle of worrying about how I would get back in time on Saturday to pick my vehicle up. It was truly a blessing that she did all she could to assist! It made life so much easier this weekend. Although it made for a long day, it was well worth the wait. I was on the road for 14 long hours. I am so happy she was able to help me. Thank you again Susie! She was also nice and so friendly about everything.